Are Healthcare Economists Healthcare Experts?

mula-toy-hammering-block__0252853_PE399518_S4Healthcare economists see numbers and money not patients and care.

Professional economists study markets and policy.  They do not lead businesses, serve customers or develop product.  Sure, some CEOs take economics in undergrad but need MBAs and experience before leading big companies.

Take Michael Decter for example.  He’s a Harvard trained economist, previous Deputy Minister of Health and seems to be kind and sincere.  If you ever hear him talk about healthcare, ask yourself, “Who does he think leads and understands healthcare?” (see ‘Does Money Buy Change‘).

Decter wrote a piece recently called Saving Medicare. He talks about using paramedics, community nurses, pharmacists and palliative care to save Medicare.

He interprets symptoms of Medicare malaise, pronounces a diagnosis and prescribes treatment.

A Panacea

To a child with a hammer everything’s a nail.

Economists whack at provincial spending and fiscal policy.  And so they should.

But like chubby toddlers with hammers, they look around for other things to hit.  They pummel clinics and hospitals.  They batter doctor patient relationships redefining them as costs and waste.  They wrap pudgy fingers about their favourite hammers and reshape access to care and who provides it.  Then the government, like a good parent, lines up new shiny targets for economists to attack: utilization rates, collective bargaining, policy reform…

Experts at What?

  • Do economists run businesses?
  • Do they lead hospitals?
  • Do they build clinics or care for patients?

Then why do economists talk like experts on healthcare?

Economists rule in publicly funded medicine.  They’ve mutated medical care into discussions about money, legislation, policy and politics.

Economists train to observe and critique.  They expertly identify patterns and problems.  Even if we grant (generously) that economists correctly diagnose healthcare problems, that does not mean economists can accurately prescribe treatment.  Furthermore, there is no proof economists could operationalize their solutions without command-and-control legislation.

Top Down

Economists think high level and see patients as numbers, care as cost.  They generalize and offer idealized solutions necessarily top-down.  They invert healthcare.  Instead of starting with a patient and her doctor, Medicare economists start with governments and tax dollars.

They should use their expert skills to measure, model and predict.  Then they should be quiet.

Why, for heaven’s sake, do governments think they can run a $50 billion industry with leadership made of mostly economists, researchers and policy experts?

Medicine Redefined

Pundits see medical care as economic transactions instead relationships based on one party devoting themselves to meeting another’s need.  Politicians cannot imagine patients being cared for by anyone other than purely self-interested providers.  Bureaucrats cannot understand therapeutic relationships.

Doctors and patients need to take back medicine.   It requires continual effort to keep healthcare about patients and providers instead of policies and budgets.  On behalf of patients everywhere, physicians need to challenge economists’ diagnoses and treatments.  We need to challenge economists’ definition of healthcare.  Healthcare is about therapeutic relationships not anonymous economic policy.

Healthcare economists are not healthcare experts.  What do you think?

Photo credit: Ikea.com

Healthcare Ecosystem – Wild & Messy

ecosystemAt coffee my brother-in-law, an architect, asked

What describes an ideal healthcare system?  An airport? Airline?  A factory?  Something else?

I paused.  He’d probably heard the healthcare-is-like-the-airline-industry line before…

An ecosystem,” I said.  “Everyone loves to compare healthcare to  airplanes. You fly a plane over and over to figure out the safest, most efficient way to do it.  But healthcare is messy, relational, contextual.  Air travel serves people in high risk situations, but the similarity ends there.

Pundits often complain, “If only healthcare could behave like airlines and embrace safety and protocols…”   Healthcare procedure should be as certain and precise as flight schedules.  Steve Harden starts his Never Go to the Hospital Alone: And Other Insider Secrets for Getting Mistake-Free Health Care from Your Doctor and Hospital with airlines and crashes.

Our love of precision might explain why patients love lasers.  Laser-anything adds credibility.  Laser surgery, laser vein treatments, laser smoking cessation…(what?)  Lasers aren’t new, but they sound precise, exact.  Humans crave certainty.

Ecosystems defy certainty.  Impossibly interconnected, ecosystems teeter such that change to one variable impacts everything.  Raise the water level and you flood burrows, nests, and change spawning beds.

Healthcare Ecosystems are

  • complex
  • interrelated
  • adaptive
  • resilient to some changes
  • delicately fragile to others
  • non-linear
  • dynamic
  • unique

Healthcare serves individuals from different communities with peculiar risk factors, varied social supports and unique genetic material.  While patterns exist and outcomes should be measured, healthcare will always resist the amount of control desired by bureaucrats and analysts.

Many physicians crave precision, too.  They see improvement with checklists (see The Checklist Manifesto) then apply lists to everything.  They find protocols improve outcomes and decide every patient needs the same treatment for diagnosis, all the time. It appeals to pundits in love with tick-boxes, check-lists and airline analogies.

Healthcare will never squeeze into rigid process because people don’t.  It will always defy utopian ideals of uniformity and certainty.  As tax dollars run short, healthcare gets asked to perform more and more like an airline or factory.  We need to remind planners and pundits that healthcare is an ecosystem, wild and messy.

(photocredit: movethechannel.com)

Organizations Help Patients?

stk120469rkePeople help patients.  Organizations, governments, unions and associations may or may not help patients.

Nick Nanos, Canadian public opinion pollster, lectured that the public holds very high opinions of healthcare workers as individual providers – as nurses, therapists, physicians, etc. – but not so high opinions as members of a particular union, association, organization or party.

I published a post yesterday about how unions do not help patients; people help patients.  Regrettably, union members missed the point and read it as being anti-provider, as though union = provider.  I took it down.

We need to debate whether the labour movement helps patients.  Columnist Jeffery Simpson in his book Chronic Condition takes aim at nurse and physician organizations:

“Nor can they [hospitals] break union rules that make surgeries happen to fit the convenience of providers instead of patients…A system that boasts brilliant surgeons…accomplished staff, wonderfully furnished facilities but uses them only a fraction of the available time in the face of unmet demand is a system straitjacketed by ideology.” p. 41

“The health-care system, being largely public, suffers from something called Baumol’s cost disease, named after the economist who demonstrated that wage growth eclipses productivity improvement in the public sector.” p. 214

We need to ask and learn how to debate:

  • Do powerful nurse unions and physician organizations help patients?
  • Should healthcare providers ever go on strike?
  • How much do union generated activities (grievances, etc.) cost?
  • Do raises delivered by arbitration cause lay-offs and decreased access to care?
  • Do unions and organizations foster the right attitudes for patient care, or the opposite?
  • Are leaders in public organizations free to implement change or are they ‘straitjacketed by ideology‘?

We need to have adult conversations about what prevents patients from getting the care they need.  We need to learn how to separate ideas from our personal identities.  We need people who can discuss big ideas without attaching themselves or their local workplace to the discussion.  If we continue to let personal outrage control Medicare, we will never innovate.

Medicare desperately needs innovation on the big ideas and people courageous enough to engage them.  It would be helpful coming from people working on the inside.  How about you?

Please leave a comment!  I cannot post comments from deleted posts (gone with the post!) as some have requested.  I love to hear from folks who see things differently.  Looking forward to reading your comment!

(photocredit: thewinanews.com)