Healthcare Leadership – Hiring Our Own to a Fault?

Healthcare LeadershipMedicare hires from within; we generally don’t look for outside talent.  Even when we try, it’s usually from crown corporations or government bureaucracy.  Other industries hire talent from outside.  Why don’t we?

Leadership career paths for senior hospital administrators seem to be very similar, almost identical.

Does this make Medicare stronger?

Healthcare Leadership Career Paths

Clinical path:

Start in clinical field: nursing, allied health, etc.  Become a clinical educator, then clinical coordinator, then clinical manager, then administrative program director, then VP, then Chief other-than-executive Officer (COO, CFO, etc.).

Finance path:

People seem to come into the finance department from business school or accounting programs.  Then they work their way up through the manager, director, VP, Chief streams ahead of them.

Facilities path:

From the little I know about facilities managers, they seem to follow a similar path up through the hospital system.

IT path:

Similar to finance, up through the hospital.

HR path:

Up through the system like the others.

There are notable exceptions, and everyone knows them because they are so rare.  (Over the last few years, some physicians are applying for VP positions in Ontario, but MDs rarely hold more than 1 or 2 of the VP positions, and in many hospitals there are no physicians on the senior team.)

Healthcare Leadership Fact:

Medicare hires its own. 

Nearly 100% of Medicare leaders have all their experience in a publicly run organization.

Would Medicare benefit from outside talent hired from other industries?  Selection committees often hire what they know, people with shared experience.  Should we change selection and interview processes to increase the chance of outside talent being successful?

Rebuttals:

It doesn’t matter if leaders come up through the system; all that matters is how they think.  Then how do we encourage staff to not think like everyone else in similar positions?

The system determines behaviour and approach; it doesn’t matter where staff come from.  I agree.  System change requires new thinking.  Do we really want change in Medicare?

Medicare leadership requires extensive knowledge, it’s fundamentally different.  I disagree.  If that were so, Medicare would pay for more physicians in senior leadership positions.  Smart nurse leaders know a ton about nursing.  And just as physicians don’t understand nursing like nurses do, nurses don’t understand medicine like physicians.

What do you think?   Should healthcare leadership hire more talent from outside?  Should bureaucrats have business experience from competitive industries? What will happen to Medicare if we continue to foster a ‘crown corporation’ mentality?

(photo credit: exchange3d.com)

Healthcare: Does Canada Do It Better?

Government Rationing Health CareCanadian Medicare rations healthcare, and Canadians hate to admit it.  This video by 20/20 captures the problems with healthcare in Canada in under 6 1/2 minutes.  It hits a nerve, as you can see in the comments posted.  Nothing much has changed since it was made in 2009.

Healthcare Change

Here are some other popular posts calling for system change:

Please share your thoughts, below.  If nothing else, talk to your friends about it.

(photocredit: auntlilskitchen.com)

Medicare Without Debate Will Fail, From JS Mill

On-Liberty-Mill-John-Stuart-9780486421308We weaken Medicare by refusing to debate it.  When’s the last time you saw opposite opinions on healthcare presented fairly, without bias?  Silencing contrarians does not protect our system. Suppression of opinion creates thoughtless prejudice.

JS Mill gave 3 reasons to stop suppressing debate in, On Liberty, 1859.

1. Suppressed opinion might be true.

“The opinion which it is attempted to suppress by authority may possibly be true.”

“All silencing of discussion is an assumption of infallibility.”

2. Refuting contrary opinion reveals truth.

“Complete liberty of contradicting and disproving our opinion is the very condition which justifies us in assuming its truth for purposes of action…”

“Truth gains more even by the errors of one who, with due study and preparation, thinks for himself than by the true opinions of those who only hold them because they do not suffer themselves to think.”

“The fatal tendency of mankind to leave off thinking about a thing when it is no longer doubtful is the cause of half their errors.  A contemporary author has well spoken of ‘the deep slumber of a decided opinion.'”

3. All conflicting opinion holds some truth.

“…Conflicting doctrines, instead of being one true and the other false, share the truth between them, and the conforming opinion is needed to supply the remainder of the truth of which the received doctrine embodies only a part.”

“Truth, in the great practical concerns of life, is so much a question of the reconciling and combining of opposites that very few have minds sufficiently capacious and impartial to make the adjustment with an approach to correctness, and it has to be made by the rough process of a struggle between combatants fighting under hostile banners….”

“Not the violent conflict between parts of the truth, but the quiet suppression of half of it, is the formidable evil; there is always hope when people are forced to listen to both sides; it is when they attend only to one that errors harden into prejudices, and truth itself ceases to have the effect of truth by being exaggerated into falsehood.”

Mill makes a final point: “…truth; unless it is suffered to be, and actually is, vigorously and earnestly contested, it will, by most of those who receive it, be held in the manner of a prejudice, with little comprehension or feeling of its rational grounds.

Silence

Politicians fear losing votes, providers fear losing their jobs (or promotions), and voters fear losing medical insurance by allowing debate on Medicare.  With Medicare using 50% of tax dollars and growing at 6.5% per year, will this change before it’s too late?

 

(photo credit: images.betterworldbooks.com)