What Else Did Winkler’s Report Say? OMA-MOH

winklerYou probably shouldn’t read all 7 pages of Justice Winkler’s report. Hoskins only needs two lines from the 2nd last paragraph. He shared a link to Winkler in his news release.  As far as the Minister of Health is concerned, the retired Chief Justice silenced debate with:

“In the circumstances, I would urge the OMA to reconsider its rejection of the Ministry’s Proposal. Similarly I would urge the Ministry to not resile [deviate] from its final offer.” 

Hoskins tweeted,

We had an umpire and he sided with us, not the OMA. It was a fair proposal. And a fair process.” And again“It was a fair offer. Our mutually agreed-upon conciliator (retired judge Winkler) told the OMA to accept it. They didn’t.”

It seemed that way to me too, at first. Winkler sided with government, the end. But after a few deep breaths, I tried to understand why such a highly regarded judge would “…urge the Ministry to not resile…” It didn’t make sense.

Winkler said a 3 year deal

“…would afford the Parties the time required to focus on…the systemic issues threatening the sustainability of Ontario’s publicly funded health system. If the Parties can take advantage of the opportunity that the Task Force provides to them, they will have provided an invaluable service to the citizens of our province.

What was Winkler talking about?

Winkler’s Report

Since Hoskins made the report public, we’d better discuss it.

A major section, almost 20%, tackles system change. Winkler dares to mention political kryptonite. He asks for review of our publicly funded healthcare system.

If we listen carefully, the 5 paragraphs on pages 6 and 7 may be an historic turning point.

1. Pressing Need

“At the start of the Conciliation it became obvious to me that there was a pressing need for a collaborative dialogue analysing the current system of financing of the delivery of physicians services.”

No surprise here. He believes that a “pressing need” exists to analyze the “current system of financing” MD services. So do many others.

2. Collision Course, Sustainable?

“Absent some rationalization, the system may not be sustainable. Thus, the consensus emerged that without systemic changes to the health care system, the Parties seemed to be on a collision course so that a PSA [Physician Services Agreement], at some point in the future, may not be achievable.”

Does a collision course without systemic changes sound a bit alarmist? Winkler worried that an agreement might be impossible between the parties “at some point in the future“.

3. Review MD Services and Transform the System

Winkler offers two places to start.

“I introduced two initiatives which were intended to be separate from the PSA: The Task Force on the Future of Physician Services in Ontario (the “Task Force”) and the Minister’s Roundtable on Health System Transformation (the “Minister’s Roundtable”).

Both the Task Force and the Minister’s Roundtable would include representatives of important stakeholders in the health care system, especially the public. The purpose of the Task Force would be to conduct a long-term study and analysis of the sustainability of Ontario’s healthcare system with the mandate of advising and making recommendations for systemic changes to the delivery and funding of physician services.

The Parties’ agreement to embark on these initiatives was an important development as it enabled them to focus their discussions on the pressing matters required to agree on the 2014 PSA, with the comfort that the broader systemic issues impacting the sustainability of health care in Ontario would be appropriately and collaboratively addressed in a larger forum. I tabled language that reflected the substance of the consensus reached in these two important areas.”

He says neither government nor physicians can fix the system by themselves. We need a 3rd party to recommend how to change the funding of physician services and broader system issues.

Did Winkler question the fundamentals of publicly funded healthcare? He seems to. He asked to review how physician services are funded. MD services currently rely on tax dollars 100%. Was he asking for a review of whether tax dollars were the best way to fund all physician services, or was he just asking to review how taxes are collected and disbursed?  Or did he mean something else entirely?

Ignore Winkler

Will we listen to what Winkler says in his report, or will we make it say only what we want to hear? Will we pick favourite lines and ignore the rest?

Clearly the government loved part of it. Hoskins dismissed the need for system change tweeting that, “We accepted his proposals. It is the year over year increases in billings that he said was unsustainable.” I guess I’d try to read it that way too, if I was in his position. But the judge did not say to cut fees and make plans for more. There’s massive growth in patient need for medical services with 140,000 new patients in Ontario each year. Hoskins’ reduction of the report to nothing but billing increases seems trite.

Will the government allow an objective examination of our system? Will they follow advice wherever it leads?

A task force would not suggest more of the same. If politicians insist on standing on Winkler’s report, we should ask them to stand on the whole thing. Support for cuts rests squarely on review of the system. You cannot have one without the other.

How do you read the report?

photo credit: globeandmail.com

Doctors’ Fees, Incentives & Greed

doctors feesAfter the last post, readers wanted more discussion about doctors’ fees; how doctors bill for services they provide.

  • Are fee codes just a fancy way to track services?
  • How do fee codes get created?
  • Why does the government pay doctors?

Teams of bureaucrats and doctors create fee codes. The fee-code-committee learns about services that patients need. The committee works out a fee so that providers can offer the needed service.

Let’s consider a few examples.

I work in a tiny rural office. We still offer venipuncture (blood draws) for routine lab tests.

I bill $3.45 for a venipuncture in my office. My staff draws the blood.  The fee was closer to $5 before it was cut in 2012.

If you’ve had a blood test, is the set up and time required only worth $3.54?  After repeated cuts to this fee, most patients now have to drive into a lab for bloodwork.  Some rural patients drive over an hour for tests.  When government cuts fees for drawing blood below what it costs to hire a phlebotomist, then doctors are forced to stop providing office venipuncture.

Another example. We offer ECGs (electrocardiogram – checks your heart) in our rural office.

I get paid $4.45 to interpret the ECG plus $6.60 to cover the cost of the stickers to attach the leads, paper, machine purchase/maintenance. Staff performs the test.

At this point, a business minded person would question my sanity. There’s no way I can cover the costs of the test for $11.05. They’re right. When our machine dies, we will not be able to afford a replacement. In fact, we probably should stop doing them now.

Fees Meet Needs

Fee codes get made to meet service needs. Fees solve specific patient care access problems. Fees have to cover the costs required to offer the service or doctors – small business owners – cannot provide the service.

One final example. Consider driving to the hospital to examine a newborn baby.

It costs around $7-10 for gas + $20-$25 for parking + $?? for mileage =  $30-$35 just to get to the hospital. The drive, baby exam and charting takes between 60-90 minutes if I rush. I bill OHIP $52.

I earn less than $20 per hour to provide this service. I still have to pay my staff, lease, licences, etc. in the order of 35-40% of my billings. As much as I love new babies – and I LOVE new babies! – I cannot afford to provide this service. This is one reason why so few family doctors spend their days providing care in hospitals now.

Fee codes direct patient services

Just like grocery store specials encourage shoppers to purchase certain vegetables, fees encourage doctors to perform certain services. Shoppers could purchase other veggie’s. Doctors could perform other services. Shoppers buy veggies on sale because it makes good sense, not because shoppers are greedy or selfish. Doctors are encouraged to provide services that the government values with an appropriate fee.

But what about patient need? What if there isn’t a fee, or the fee is too low, and patients still need the service?

Great question! Doctors still provide the service if they can. Just like we still provide venipuncture and ECGs in our office, doctors will still try to provide the services simply because patients need them.  Then physicians will plead with the government for an appropriate fee for the service.

That’s what this fight with the government is all about. Hoskins slashed fees for new patients, after hours care, weekends, on-call and a trailer load of other important services. Patients need those services. Fee cuts harm patient care.

 

I hope this helped. I’d love to hear your thoughts about fees, incentives and greed. Please let your MPP know that Wynne’s fee cuts harm patient care. Thank you!

photo credit: newsfeed.time.com

 

Doctors’ Guilt About Income Harms Patients

guiltMost docs love to work; they find patient care fulfilling. Many can’t believe they get paid for the privilege of helping patients.

Many of us would work for free.

Seriously.

Talk about money or income makes most doctors squirm. We have jobs we love and higher than average incomes. We forget the sacrifice of training.

Politicians and media know this. Like lion trainers with whips, journalists make doctors cower by whipping out a headline about incomes.

Personal Incomes, Patient Needs

Doctors conflate their personal incomes with patient services. They know patients wait, and that the province is short of money. Ergo, if only doctors took a cut in personal incomes, then patient services would improve. But they’re confused.

The schedule of benefits – the fees that physicians get paid – does not exist because government likes doctors. It does not exist to pad physicians’ incomes. The schedule is designed to drive physician behaviour towards meeting patient needs.

Fees Fix Care Problems

Unmet medical need creates demand for new fees or adjustment to old ones. A new fee drives physicians to change behaviour to meet the need defined in the fee code. If you cut a particular fee, physicians’ behaviours change to service other, equally pressing, medical concerns.

For example, attaching a bonus for Family Docs to accept unattached complex patients after discharge from hospital makes it easier for these patients to find Family Docs. Everything doctors do relates to helping patients. All things being equal, doctors will provide care that the government promotes with higher fees, regardless of physicians’ individual altruism.

The MOH-OMA negotiations are about patient needs and how best to meet them, not individual MD incomes.

Fees and Access

Economists teach that prices impact supply. When supply drops, prices increase.  If the government fixes a low price, supply decreases.

For example, over the years government slashed fees for community doctors doing hospital work. Guess what? Almost no community doctors spend a significant part of their day doing hospital work anymore.

You can decrease price and in the short run people will still be able to access services. But very soon, supply and/or quality will decrease.

Doctors and Privilege

Privilege relates to more than just income. Society honours physicians, to varying degrees, with respect, deference and a degree of autonomy. Patients do not begrudge what their doctor earns when they are sick themselves.

Society does not privilege doctors only out of the goodness of its collective heart.

People know that if they want some of the strongest students to sacrifice their youth in medical training, society needs to value the sacrifice. Students must be attracted into training.

When governments and media attack doctors and slander them as greedy, when patients look on doctors as undeserving recipients of their tax dollars, and when politicians arbitrarily slash doctors’ fees, our best students change their minds.

For example, before primary care reform, dozens of residency positions in family medicine went unfilled. Students looked to any other field besides family medicine. Society communicated that it did not value primary care. Only after major funding reforms in the early 2000s did students return to family medicine residencies. Now residencies are all full, for now.

Patient Needs Before Doctors’ Guilt

Physicians must not focus on their own squeamishness about money. They need to focus only on patient needs.

Doctors must put their sympathies with patients ahead of government budgets.  We need to focus on how to convince the government to fund solutions for patient care.

Physicians, please don’t let the media suck you in to thinking this is about your income. It’s not. It never was. It has always been, and must continue to be, about patient care.

photo credit: businessnewsdaily.com