Healthcare Appetite – Curbing Demand

increased-appetite-400We talk about patient choice.  We applaud patient-centric care.  Our society values autonomy above all other virtues.  But we squirm when we talk about healthcare appetite and curbing demand.

Should we curb our appetite for healthcare?

Can we curb appetite?

Are we fine curbing others’ appetites, just not our own?

People want more.

  • More food.
  • More clothes.
  • More stuff.
  • And more healthcare.

Free-Marketists say the invisible hand of the market will limit appetite.  Supply and demand naturally curb consumption.  But what about consumption based on need, not just want?

Medicare fundamentalists ration appetite with wait lists, regulations and bureaucracy. Red tape strangles appetite before it grows beyond the public purse regardless of torture-by-wait-list.

In the West, we believe more is better.  We do not espouse enough.  We do not believe in moderation.  We imbibe, work and play to the limit and sometimes beyond.  Restraint, discipline, delayed gratification and self-control belong to an old-fashioned ethic.

“Use it up. Wear it out. Make do or do without.”

Restraint made sense in wartime; everyone rationed to protect property and country. But not now.

Medicare dawned on the ashes of World War II. Citizens knew rationing.  They remembered wheat rations and ‘patriotic foods‘.  25% of Canadians were rural in the 1960s, with less convenient access to healthcare.  Today, most Canadians live in cities with better access to modern (expensive) care. (see Statscan here and here).

As 1940s parsimony becomes ancient history, we can expect appetite for healthcare to get bigger.  Our system has “no brakes“.

Healthcare Appetite and Patient Choice

Patients need an incentive to consume less, or payers will ration care.  Incentives imply choice.  Choice implies patient control.  Control must include responsibility for costs , or costs will sky-rocket.

Medicare fundamentalists believe patients are too stupid to be given control over anything, especially their health.

Some Medicare zealots realize that eliminating choice and rationing care smacks of totalitarianism.  In response, they promote soft paternalism or libertarian paternalism. They believe we should create a society that makes it easy for people to make wise choices.  Master planners should make it very hard for common people to choose what utopian designers have decided are bad choices.

Most of us find unrestrained appetite repulsive in others but invisible personally.  Are we mature enough to discuss appetite and restraint or will we leave it to the state to define limits for everything?

“The more corrupt the state, the more numerous the laws.”  – Cornelius Tacitus

We need to discuss our opinions about choice, appetites and limits.  If we do not, choice will be removed by the state.  Power will be given to (or taken by) a few who place arbitrary limits on everyone.  Is that the kind of society we want?

 (Photo credit: health.com)

Pity Bias

Rocky_Balboa_-_The_Best_of_Rocky_CD_coverWe love underdogs.  Rocky made Sylvester Stallone millions with one great storyline: little guy beats giant.

We hate fat cats.  Our favourite villains have always been rich and powerful.

Regardless of fact, some stories of oppression sound truthier than others.  We want to believe them just in case they’re true. Pity bias moves us.

At the same time, stories of the rich and famous ruining their lives remain popular news.  We love hearing about it.  Part of us enjoys their pain, schadenfreude perhaps.  While we naturally feel pity for underdogs, we just as easily feel no compassion for rich people in rehab.

Public Perception

Except for when doctors get kidnapped in Pakistan, physicians do not engender pity.  Sick patients want to believe in perfect providers.  Historically, physicians played this role as expected of them.

Despite modern redefinitions of le bon docteur, physicians are still labelled the ‘most responsible’ provider.  Lawyers go after doctors, not healthcare teams.

What’s more, physicians work hard.  Driven, from grade school though decades of training, if they survive, doctors’ work ethic turns into above average incomes.

Too Powerful

Stories of physician hegemony always resonate with the public and all levels of system leadership.  Regardless of fact, people believe physicians run healthcare with bureaucrats trying in vain to manage them.  Other providers guarantee a sympathetic audience by telling stories about oppressive doctors.

In large hospitals, departments can have 200 nurses, with dozens of clerks and support staff backed by big, rich unions.  Often 4-6 full time, non-physician managers get hired to lead.  The same department typically hires 1 part-time physician to help with system decisions.  Big, progressive hospitals might devote 40 hours of support divided between a couple physician leaders for large departments, but it’s rare.

Despite being out-numbered by more than 5:1 in funded leadership hours, the ‘doctors have too much power‘ complaint always gains a sympathetic hearing.

Rhetoric of Oppression

Appeal to oppression moves audiences. We love underdogs. It biases decisions before discussion begins.

We need facts.  Transparency.  In a public system, taxpayers should know who holds the reins.  We should post lists of all leadership positions in Medicare including training/degrees held.  Compared with bureaucrats and other providers, only a sprinkling of the 25,000 practicing physicians in Ontario holds leadership spots.  Medicare needs more physicians in leadership; a stronger voice, not less influence.  Doctors bring unique value others cannot deliver.

Compassion, Not Pity or Bias

Physicians do not need or deserve pity.  Most don’t want it.

At the same time, we need to be alert to the pity reflex no matter who’s telling the story.  Of course we need compassion for all complaints regardless of who raises them.  But pity should not bias operations.

Let’s be careful that our love of underdogs doesn’t bias decisions about patient care.

 

Physicians’ Rules vs. Patient Freedom

cma_lgThe Canadian Medical Association ended its Annual General Meeting in Ottawa today.  After pages of motions, speeches and procedure, I noticed:

Doctors like rules.

They want rules, guidelines and policy to drive change.

  • Is that because physicians are paternalistic and think everyone else too stupid to decide without a rule to follow?
  • Is it because Canadians prefer rules and doctors just follow culture?
  • Perhaps governments listen when citizens ask for rules and guidelines?

Controlling Innovation

New ideas grow in clear soil.  Disruptive innovation breaks rules and paradigms.  Guideline-makers scramble to keep up with new ideas forcing them into new guidelines.  Guidelines support enforced conformity.  Innovation, by definition, grows outside rigid controls or breaks rules to generate new things.

Innovation resists control.  Progress requires freedom.

Loving control

CMA delegates spent 3 days asking for controls and rules on everything from smoking pot to smoking wood stoves.  Delegate motions add up to a long list of things doctors oppose or want controlled.  Very few motions called for freedom.

Physicians supported freedom in affirming doctors’ right to not perform euthanasia if it became legal.  Delegates support doctors’ freedom.

A great society

What will give us the best country possible?  Do we get the best society by crafting dozens of rules about things we oppose and legislating things we approve?  Do we get the best society by continually shaping towards a vision, a utopian dream?

What other countries have tried pursuing dreams of perfection?  Do citizens have better lives in countries with more control, more rules?

Good Intentions

Physicians entered medicine to help patients.  Doctors spend their lives telling patients what they believe will benefit patients.

Governments politicate to help citizens.  Governments make rules they think will benefit citizens.

But patients can ignore doctors’ advice for healthy living.  Citizens cannot ignore the government’s rules. What seems moral and right to advise at the bedside is totalitarian if imposed by the state.

Forcing Good Health?

Canadian physicians petitioning government for rules (often) unwittingly promote a specific political philosophy.  The Canadian Medical Association must consider the politics it unintentionally promotes by seeking legislation for good intentions.

Physicians uphold patient autonomy far above the best medical science.  Doctors might consider whether their love of rules and legislation is an affront to patient freedom and autonomy.  Are we promoting:

Ideas so good they have to be mandatory?